ART
Appliance Repair Naples
Same-Day Service Available

Our Repair Warranty

We stand behind every repair we perform. When we fix your appliance, you get a warranty that covers both the labor and the parts — because we believe you should not have to worry about paying twice for the same problem.

Labor Warranty

All labor performed by our technicians is warranted for 90 days from the completion date of the repair. This means if the specific issue we repaired returns within 90 days, we will come back and fix it at no additional charge for labor.

The labor warranty applies to the specific repair described on your invoice. It does not cover unrelated failures, damage caused by external factors (power surges, flooding, physical impact), or problems caused by unauthorized modifications to the appliance after our repair.

Parts Warranty

Replacement parts carry the manufacturer's warranty, which varies depending on the part and the manufacturer. Most OEM parts are warranted for 90 days to one year. Some components — like compressors — may carry longer manufacturer warranties.

We use OEM (original equipment manufacturer) parts whenever available and practical. When an aftermarket part is used, we will inform you before the repair and explain the warranty coverage for that specific component.

If a warranted part fails within the warranty period, we will replace it at no charge for the part. Labor to install the replacement part is also covered if it falls within the 90-day labor warranty window.

What Is Covered

The specific repair or replacement described on your service invoice
Parts installed by our technician during the warranted repair
Labor to correct the same issue if it recurs within the warranty period
Return visit and re-diagnosis if the original symptom returns
Replacement of a warranted part that fails prematurely

What Is Not Covered

Failures of a different component unrelated to the original repair
Damage caused by power surges, lightning, flooding, or other external events
Problems resulting from misuse, abuse, or neglect of the appliance
Modifications or repairs performed by others after our service visit
Cosmetic damage not related to the functional repair
Normal wear and tear on components not part of the original repair
Appliances moved to a different location after the repair was performed

How to File a Warranty Claim

If you believe the issue we repaired has returned within the warranty period, contact us to schedule a warranty visit:

  1. 1
    Call us at (239) 544-5504

    Let us know the original repair date and describe what is happening. Have your invoice or confirmation email handy if possible.

  2. 2
    We schedule a warranty visit

    We will get a technician back to your home, typically within one to two business days.

  3. 3
    The technician re-evaluates

    The tech will determine whether the issue is related to the original repair. If it is, the correction is covered under warranty at no cost to you.

  4. 4
    Resolution

    If the problem is the same issue, we fix it at no charge. If it turns out to be a different problem, we will diagnose it and provide a separate estimate — no obligation.

Warranty Questions

Need to File a Warranty Claim?

Call us and reference your original repair. We will get you taken care of.

Call (239) 544-5504Schedule Online